Privacy Policy
Last Updated: August 20, 2023
2Desh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our communication platform and related services.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, business information, and payment details when you register for our services.
- Usage Data: Information about how you use our platform, including message metrics, interaction patterns, and feature usage.
- Communication Content: Messages, media, and other content shared through our platform.
- Device Information: IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your inquiries and providing customer support
- Sending administrative messages and updates about our services
- Sending marketing communications (with your consent)
- Analyzing usage patterns to enhance user experience
- Detecting and preventing fraudulent or unauthorized activities
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us provide our services
- Business Partners: Companies we collaborate with to offer integrated services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent for processing your data
- Restricting or objecting to certain processing activities
- Data portability
- Lodging a complaint with a supervisory authority
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@2desh.com
Address: 813, Anna Salai, Chennai, Tamil Nadu 600002
Phone: +91 9566527786
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